{"id":20,"date":"2014-07-10T16:41:20","date_gmt":"2014-07-10T15:41:20","guid":{"rendered":"http:\/\/drbarnard.genpra.net\/?page_id=20"},"modified":"2021-04-01T14:26:15","modified_gmt":"2021-04-01T13:26:15","slug":"appointments-with-the-doctors","status":"publish","type":"page","link":"https:\/\/www.chaucersurgery.nhs.uk\/clinics-and-services\/appointments-with-the-doctors\/","title":{"rendered":"Making an Appointment"},"content":{"rendered":"\n\n\n
Telephone First<\/strong><\/p>\n

At the moment, we are asking everybody to please call us on 024 7638 3784<\/a> to book an appointment.<\/p>\n

We will arrange a telephone appointment for you with a member of the clinical team. Then, if you need to come into the surgery, we will arrange a time with you to visit.<\/p>\n

Please make sure the reception team have the best number to contact you on and that you keep your phone near you when expecting a call from us. Our team will do their best to call you at the planned time, but please be patient with us during this busy period.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Appointments<\/h2>\n

When booking an appointment our reception staff will need to ask you a few questions so they can direct you to the most appropriate healthcare professional – this may be a GP, practice nurse, healthcare assistant or other healthcare professional.<\/p>\n

Each patient has the right to express their preference to be seen by a healthcare professional of their choice for booked appointments. There may be a longer waiting period should you wish to see a named clinician as they may work varying days.<\/p>\n

We offer a range of appointments for our patients to include advanced booking, telephone and on the day urgent appointments.<\/strong><\/p>\n

Extended Hours Appointments<\/h3>\n

The Chaucer Surgery offers \u201cextended hours\u201d appointments outside of core NHS hours. These appointments are available each week by our Practice Nurse, Healthcare Assistant, and GPs. Please speak to a receptionist for further information.<\/p>\n

Online Booking (currently on hold)<\/h3>\n

The online appointment system, Patient Access, can be accessed below or through the Patient Access smartphone app.\u00a0 To use the Patient Access service, you will need to register at reception.\u00a0 At the time of registration, you may be required to produce photographic identification.<\/p>\n

You can book a\u00a0non-urgent\u00a0doctor’s appointment or routine blood test appointment using Patient Access<\/a>.<\/p>\n

\"\"<\/a><\/p>\n

Click image to access ‘Patient Access’ (this will open a new page).<\/p>\n

You can now register to book appointments online; to do this follow the instructions below:<\/p>\n