Ordering repeat prescriptions
We ask patients to order their prescription when they have 5 days of medication left.
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
You can also:
- bring (or post) the paper form to the surgery, Monday to Friday from 8.30am to 6.30pm
We do not take repeat prescription requests over email.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 – 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- At our GP practice
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our practice after 10am on 024 7638 3784
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
If you are on repeat medication and you are due a review of this medication. You can organise this via the NHS App.
Please use the ‘Reviews for long term conditions, medication or contraception form and fill in as much information as possible.
- If you are unable to use the internet for whatever reason, please still call the surgery on 024 7638 3784. Please be aware the PSA/Receptionists will still have to complete a form for the triage team, so you may be asked more questions that normal.
This information will then be passed to a Doctor or Pharmacist who will advise whether you need an appointment, blood test or whether they have been able to complete the medication review using the information you have provided.
Prescription charges
Find out more about prescription charges (nhs.uk).
NHS charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
For more detail, please click here for the updated prescription charges.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. Also some prescription medicines may be cheaper to buy ‘over the counter’. If you are in any doubt have a chat with your pharmacist.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Electronic Prescription Service (EPS)
EPS enables prescribers – such as GPs and practice nurses – to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient’s choice. This makes the prescribing and dispensing process more efficient and convenient for patients and our team.
We are offering this service in our practice, for more information you can ask in the Practice or at your local pharmacy.